Terms & Conditions

Last Updated: September 5, 2026

These Terms & Conditions ("Terms") govern your access to and use of the website and business services of Mercalix Business Solutions Pvt. Ltd. ("Mercalix", "Company", "we", "us" or "our").

By accessing this website, submitting an enquiry, registering with Mercalix or entering into a commercial relationship with Mercalix, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or services.

1. About Mercalix

Mercalix operates within the agricultural supply and commerce ecosystem.

Our activities may include:

• Agricultural product sourcing
• Supply aggregation
• Agricultural product trading
• Commercial representation
• Agency and commission-based activities
• Supplier and buyer coordination
• Market access
• Market and price intelligence
• Transaction coordination
• Collection and settlement coordination
• Related agricultural commerce activities

Depending on the specific transaction, Mercalix may act as a principal trader, commercial representative, agent or facilitator.

The applicable agreement, purchase order, sales order, invoice or other transaction document will determine the specific role of Mercalix in each transaction.

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

• Provide false or misleading information
• Use the website for fraudulent purposes
• Attempt unauthorised access to our systems
• Interfere with website security
• Introduce malicious software
• Copy website content without permission
• Misuse our brand or intellectual property
• Use the website to violate applicable laws

3. Supplier Responsibilities

Suppliers may include farmers, FPOs, processors, agents, associations, wholesalers and other legitimate sources.

Suppliers must provide accurate information regarding:

• Product
• Quantity
• Quality
• Grade
• Origin
• Availability
• Pricing
• Ownership or authority to sell
• Required documentation

The supplier must have the legal right and authority to sell or supply the relevant agricultural products.

4. Buyer Responsibilities

Buyers may include APMCs, traders, processors and other institutional or commercial purchasers.

Buyers are responsible for:

• Providing accurate requirements
• Confirming quantities
• Confirming product specifications
• Providing required documentation
• Making payments as agreed
• Complying with applicable laws
• Conducting appropriate commercial due diligence

5. Agricultural Products

Agricultural commodities may naturally vary in:

• Quality
• Grade
• Size
• Colour
• Moisture
• Weight
• Appearance
• Shelf life
• Other natural characteristics

The final product specifications, quality standards and acceptance conditions shall be determined by the applicable transaction documents.

6. Pricing

Agricultural prices can change due to:

• Supply and demand
• Seasonality
• Weather
• Product quality
• Market conditions
• Transportation costs
• Government policies
• Local market conditions

Any price displayed or communicated by Mercalix should be considered indicative unless expressly confirmed in writing.

7. Orders and Transactions

A website enquiry, product enquiry or preliminary quotation does not automatically constitute a binding sale or purchase.

A transaction becomes binding according to the applicable commercial confirmation, agreement, purchase order, sales order, invoice or other written arrangement.

8. Payment and Settlement

Payment and settlement terms shall be determined by the applicable commercial arrangement.

Depending on the transaction, payment methods may include:

• Bank transfer
• Cheque
• Demand Draft
• CMS
• Cash, where legally permissible
• Other mutually agreed methods

Payments may be subject to banking, verification, reconciliation and regulatory requirements.

9. Taxes and Other Charges

Applicable taxes, duties, market charges, transportation costs, loading/unloading charges, storage charges and other costs shall be handled according to the applicable transaction documents and applicable law.

10. Delivery and Logistics

Where Mercalix coordinates transportation or delivery, the responsibilities of each party shall be determined by the relevant commercial arrangement.

Delivery may be affected by:

• Weather
• Transportation availability
• Product availability
• Market conditions
• Government restrictions
• Regulatory requirements
• Force majeure events
• Delays caused by suppliers or buyers

11. Product Inspection and Acceptance

Where applicable, buyers may inspect products before or after delivery according to the agreed commercial terms.

Any material issue relating to quality, quantity, damage or specification should be reported within the agreed inspection or claim period.

12. Cancellation

Cancellation of a confirmed transaction shall be subject to the applicable transaction terms.

Where procurement, transportation, processing or other costs have already been incurred, the relevant costs may be applicable to the cancellation, subject to the agreed terms and applicable law.

13. Intellectual Property

All content on the Mercalix website, including:

• Mercalix name
• Logo
• Text
• Graphics
• Images
• Designs
• Software
• Website content

is owned by or licensed to Mercalix unless otherwise stated.

No content may be copied, reproduced, modified, distributed or commercially used without prior written permission.

14. Confidentiality

Commercial information exchanged between Mercalix, suppliers, buyers and business partners may be confidential.

Such information should not be disclosed or misused except where disclosure is:

• Required by law
• Required for transaction execution
• Required by professional advisers or service providers
• Authorised by the relevant party

15. Limitation of Liability

To the maximum extent permitted by applicable law, Mercalix shall not be liable for indirect or consequential losses arising from:

• Market fluctuations
• Supplier default
• Buyer default
• Product deterioration
• Transportation delays
• Regulatory changes
• Third-party service failures
• Incorrect information supplied by users
• Events beyond Mercalix's reasonable control

Nothing in these Terms shall exclude liability that cannot legally be excluded.

16. Force Majeure

Mercalix shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:

• Natural disasters
• Floods
• Drought
• Fire
• Epidemics or pandemics
• War
• Civil unrest
• Government restrictions
• Strikes
• Transportation disruptions
• Market closures
• Banking disruptions
• Power or communication failures

17. Suspension or Termination

Mercalix may suspend or terminate access to the website or discontinue a business relationship where reasonably necessary due to:

• Fraudulent activity
• Misrepresentation
• Breach of these Terms
• Non-payment
• Regulatory requirements
• Security concerns
• Breach of a commercial agreement
• Other legitimate business reasons

18. Governing Law

These Terms shall be governed by the laws of India.

Any dispute shall be handled in accordance with the dispute-resolution mechanism contained in the applicable commercial agreement.

Where no specific dispute-resolution mechanism exists, the appropriate courts having jurisdiction over Mercalix's registered office shall have jurisdiction, subject to applicable law.

Jurisdiction: Mumbai, Maharashtra, India

19. Changes to Terms

Mercalix may modify these Terms from time to time.

Updated Terms will be published on the website.

20. Contact Us